Eternal optimist Verizon calls iPad launch ‘an opportunity’ to sell some data plans

Posted on 09. Mar, 2010 by IBM

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That’s the “glass is half full” attitude we like, Verizon — always looking for a way to sign a few more of those lucrative data contracts, no matter the circumstances! Turns out Big Red is tipping off its staffers on how it can encourage customers to go with the WiFi-only version of the iPad and pair it up with a device like the MiFi rather than shelling out $130 more for integrated AT&T 3G and waiting a few extra weeks. As usual, Verizon’s keen on playing up the anti-AT&T sentiment it’s cultivated in its recent ad campaign by openly calling its biggest competitor’s 3G network “overloaded,” but we see one big hangup: 5GB of data on a Verizon MiFi is going to run you $60 a month, twice as much as AT&T will be charging for its dedicated, unlimited iPad plan. Then again, AT&T’s own boss thinks WiFi’s a bigger deal than 3G for this thing, so who knows — maybe this is a zero-sum game for both of these guys.

[Thanks, Mark]

Eternal optimist Verizon calls iPad launch ‘an opportunity’ to sell some data plans originally appeared on Engadget on Tue, 09 Mar 2010 18:23:00 EST. Please see our terms for use of feeds.

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AT&T’s LG eXpo pico projects itself right out of stock, production problems to blame?

Posted on 08. Mar, 2010 by IBM

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As Windows Mobile 6.5-based handsets go, LG’s eXpo unquestionably stands near the top of the pile thanks to its WVGA display, 1GHz Snapdragon core, and optional pico projector hump for the rear — but there’s a problem: it’s really, really hard to find. Nigh impossible, actually, especially now that AT&T has pulled it off its online store altogether (it had been showing out of stock for weeks anyway). The reason for that isn’t entirely clear — LG and AT&T are happy to cite “strong demand,” naturally, but the company that supplies the eXpo’s fingerprint sensor says there are actually some outstanding antenna problems that have the production line backlogged. So when’s it coming back? “Soon,” according to LG, but in this business we’ve seen “soon” mean anything from a few minutes to a few years, so that doesn’t mean much — and in the meantime, we’re thinking T-Mobile’s HD2 stands to eat its lunch.

[Thanks, Luda]

AT&T’s LG eXpo pico projects itself right out of stock, production problems to blame? originally appeared on Engadget on Mon, 08 Mar 2010 23:33:00 EST. Please see our terms for use of feeds.

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Motorola Backflip doesn’t allow non-Market apps, proves AT&T doesn’t get Android

Posted on 08. Mar, 2010 by IBM

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Let’s step into the time warp, shall we? Specifically, we’d like to go back to our interview of AT&T Mobility CEO Ralph de la Vega at MWC last year when we asked him about the carrier’s support for Android (or lack thereof):

Chris: Okay, and expanding on that a little bit, I heard you speak at CTIA last year and you mentioned that… you mentioned basically the same comments about Android at that time. You said that you thought that it was promising, you liked what you saw, but that was at a time when there were a lot of questions about why AT&T wasn’t in the OHA. I’m wondering if your thoughts, your opinions have changed since then. Has AT&T’s direction with Android changed at all?

Ralph: No, actually, I think that they have been somewhat validated in that… we like the Android as an operating system on its own, but we want to make sure that we have, and customers have the option, to put applications on that device that are not just Google applications, so when the G1 came out and T-Mobile launched it, it’s primarily a Google phone. And we want to give customers the choice of other applications on that device, not just the same Google applications.

Chris: So you’re basically waiting for Android to be de-branded, so to speak?

Ralph: Well, to be open. (Laughter.) Right? I mean, the whole idea behind Android is that it’s gonna be an open OS, and so I don’t wanna roll an open OS to market that has primarily Google apps on it, and I think that’s gonna happen. I mean, I see a lot of activity, I think it’s got a good future, and I think it makes a lot of sense that the OS is open-source, separate from Google apps that are also very good.

A year later, enter the Motorola Backflip — AT&T’s very first Android device. Does it hold true to de la Vega’s principles? Well, it depends on whose glasses you read the statements through. Yes, true, it definitely doesn’t have “primarily Google apps on it” thanks to the carrier’s questionable decision to remove Google search and replace it with Yahoo — but as for giving “customers the choice of other applications,” that’s another matter altogether. It seems that Backflips are being shipped without the ability to turn on non-Market installations, meaning that AT&T has effectively locked you into getting all of your content through the walled garden. Add in the Yahoo debacle and the egregious amount of unremovable crapware they’ve left in ROM, and we start to wonder: why did AT&T bother partnering up with Android if they weren’t going to take it seriously? Certainly doesn’t bode well for the Mini 3 and the rest of the pack, now, does it?

Motorola Backflip doesn’t allow non-Market apps, proves AT&T doesn’t get Android originally appeared on Engadget on Mon, 08 Mar 2010 15:06:00 EST. Please see our terms for use of feeds.

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Time Warner Cable offering its tubes to AT&T, Verizon

Posted on 08. Mar, 2010 by IBM

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Wired broadband is all well and good, but significantly more high-speed internet access is going to come via wireless over the next several years, and everyone involved — the carriers, the CTIA, and the FCC — knows that it’s going to be a technical challenge to meet that reality. Spectrum is one thing, but the bytes need somewhere to go once they hit the towers; that’s where backhaul comes into play. AT&T and T-Mobile have both recently pimped fiber upgrades that should significantly widen the tubes connecting cell sites to the backbone, but they aren’t going it alone: cable companies see the writing on the wall, too, and are looking to backhaul for a profitable new line of business. It turns out that Time Warner Cable tripled its backhaul revenue last year alone and is said to be making a heavy push to sign new deals with both AT&T and Verizon; AT&T, of course, has famously had trouble keeping its 3G network humming smoothly in Manhattan over the last 18 months as an endless barrage of iPhones slam it, so TWC probably sees this as a clutch opportunity since they basically own the cable market in New York. For its part, AT&T won’t discuss its backhaul deals — but it’s told us in recent months that it has a backhaul advantage over some of its competitors since it operates a huge DSL business, so it’s hard to gauge exactly how much benefit AT&T could reap by taking TWC up on its offer. Now, if Time Warner had some spectrum it wanted to offload, that’d be another matter altogether.

Time Warner Cable offering its tubes to AT&T, Verizon originally appeared on Engadget on Mon, 08 Mar 2010 14:03:00 EST. Please see our terms for use of feeds.

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Palm Elan to be the next webOS smartphone, heading to AT&T?

Posted on 07. Mar, 2010 by IBM

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Here’s a little spicy rumor for you Palm fans on this tranquil Sunday: according to TopTongueBarry who claims to work for AT&T, his company has just finished certification tests with GSM flavors of the Pre Plus and Pixi Plus ahead of a possible April 26th launch — a date not far from what we’ve heard earlier. However, the bigger news from Barry is that the big A will soon be testing a third mysterious webOS device by the name of Palm Elan, which may greet us mere mortals on May 10th (but possibly in Europe first). Another forum member Shadow-360 also dug up some cached pages that claimed to have accessories for the non-existent device, as pictured above. Of course, this could be just a crude joke for a keyboard-less Palm device that many of us seem to desire — as reminded by the good folks at PreCentral, Elan is also the name of the company that sued Apple over multitouch patents last April. So, any thoughts on this leak? Are we all ready for a new webOS phone?

[Thanks to everyone who sent this in]

Update: Turns out the Elan may just be the Pixi. Or it could be your wildest dreams about to come true.

Palm Elan to be the next webOS smartphone, heading to AT&T? originally appeared on Engadget on Sun, 07 Mar 2010 16:20:00 EST. Please see our terms for use of feeds.

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Motorola Backflip now on sale at AT&T

Posted on 07. Mar, 2010 by IBM

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Heads-up, kids — AT&T’s first-ever slice of Android is now available. Just let that sink in a minute. Feels good, doesn’t it? Motorola’s Backflip has gone on sale just as promised, and that debatably awesome Blur action can be yours for $99.99 after mail-in rebate and a 2-year agreement. So, you pulling the trigger, or you are you waiting for whatever Dell and / or HTC are bringing to the party?

[Thanks, mittens]

Motorola Backflip now on sale at AT&T originally appeared on Engadget on Sun, 07 Mar 2010 12:08:00 EST. Please see our terms for use of feeds.

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Motorola Backflip now on sale at AT&T

Posted on 07. Mar, 2010 by IBM

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Heads-up, kids — AT&T’s first-ever slice of Android is now available. Just let that sink in a minute. Feels good, doesn’t it? Motorola’s Backflip has gone on sale just as promised, and that debatably awesome Blur action can be yours for $99.99 after mail-in rebate and a 2-year agreement. So, you pulling the trigger, or you are you waiting for whatever Dell and / or HTC are bringing to the party?

[Thanks, mittens]

Motorola Backflip now on sale at AT&T originally appeared on Engadget on Sun, 07 Mar 2010 12:08:00 EST. Please see our terms for use of feeds.

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Motorola Backflip now on sale at AT&T

Posted on 07. Mar, 2010 by IBM

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Heads-up, kids — AT&T’s first-ever slice of Android is now available. Just let that sink in a minute. Feels good, doesn’t it? Motorola’s Backflip has gone on sale just as promised, and that debatably awesome Blur action can be yours for $99.99 after mail-in rebate and a 2-year agreement. So, you pulling the trigger, or you are you waiting for whatever Dell and / or HTC are bringing to the party?

[Thanks, mittens]

Motorola Backflip now on sale at AT&T originally appeared on Engadget on Sun, 07 Mar 2010 12:08:00 EST. Please see our terms for use of feeds.

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AT&T announces slew of network investments for 2010

Posted on 06. Mar, 2010 by IBM

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digg_url = ‘http://digg.com/tech_news/AT_T_Announces_Slew_of_Network_Investments_for_2010′; AT&T’s preaching about the mucho dinero it’s dropping into renovating its network to pretty much anyone who’ll listen these days, and a veritable cornucopia of press releases this week start to go into detail on some of the upgrades we’ll be seeing over the course of 2010. We’re counting at least a dozen here, covering everything from New York City to Florida to Oklahoma, but the message is basically the same in every one: more cell sites, more 3G coverage, more backhaul. AT&T liberally pimps its nine-figure investments in most states over the past several years, too — but of course, phones need spectrum to communicate, not blank checks and promises. Let’s see how we finish the year after those iPads, next-gen iPhones, and AT&T-compatible Nexus Ones (our fingers are crossed) have had a chance to slam the airwaves for a bit, shall we?

AT&T announces slew of network investments for 2010 originally appeared on Engadget on Sat, 06 Mar 2010 11:16:00 EST. Please see our terms for use of feeds.

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AT&T moves toward eco-friendly packaging, earns our approbation

Posted on 05. Mar, 2010 by IBM

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Notice to all gadget makers and vendors: if you reduce your packaging and engage in environmentally conscious behavior, you’ll get free press out of it and positive brand awareness to boot. Take for example AT&T’s newly announced design specifications for its own-brand phone accessories and packaging requirements for cellphone makers. Both are geared toward minimizing the surplus of paper and plastic that tends to come with the purchase of your device, and both will require the use of recycled and recyclable materials. AT&T expects to save 200 tons of excess materials by the end of 2010, which is very encouraging, but also disturbing in that it lets us know we were wasting 200 tons each year that could, presumably, have been saved by some sager planning. Anyway, better late than never — and guess what, it will probably end up costing the company less than those inane advert attacks on Verizon.

AT&T moves toward eco-friendly packaging, earns our approbation originally appeared on Engadget on Fri, 05 Mar 2010 05:41:00 EST. Please see our terms for use of feeds.

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AT&T USBConnect Turbo and Velocity are carrier’s first LG and GPS modems, respectively

Posted on 04. Mar, 2010 by IBM

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Location-based services have finally melted our brains to the point where we’re completely useless without immediate and constant access to Google Maps or a reasonable facsimile — we couldn’t fold a paper map if we tried, and even if we could, we’d spend an hour looking for the pulsing blue dot. That’s why we’re so delighted to hear that AT&T has finally outed its very first GPS-enabled USB modem, the USBConnect Velocity from Option, that includes a so-called Option GPS Control Panel for injecting your whereabouts into popular services like Yahoo and Bing (Google, curiously, isn’t mentioned). The other newbie to the lineup is the USBConnect Turbo — AT&T’s very first modem from LG — with an “ergonomic design” and versatile connector for even the most awkward ports (MacBook, we’re looking straight at you). Both devices will be available on the 7th of the month; the Turbo will be free on contract after rebate while the Velocity comes in at $29.99.

AT&T USBConnect Turbo and Velocity are carrier’s first LG and GPS modems, respectively originally appeared on Engadget on Thu, 04 Mar 2010 13:11:00 EST. Please see our terms for use of feeds.

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Motorola Backflip for AT&T unboxing and hands-on

Posted on 01. Mar, 2010 by IBM

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We’ve just taken delivery of an AT&T-branded Motorola Backflip — the carrier’s very first Android device — and we wanted to share with you our magical first moments putting the phone through its paces. Here’s a quick rundown of our first impressions:

  • It feels solidly-built — probably a notch better than the CLIQ. There’s no wiggle or weirdness in the hinge whatsoever. Of course, we know from personal experience that “feels solidly-built” doesn’t necessarily mean it is solidly-built, so the jury’s still out on how it’ll hold up with regular use, especially with the keyboard exposed full-time.
  • Opening and closing the phone isn’t a natural one-handed operation, unless you’re comfortable putting it at extreme risk of an unfortunate tumble.
  • It’s laggy right out of the box, which doesn’t bode well for usability once you load it up with your own apps. Of course, it uses exactly the same processor as the CLIQ, so that doesn’t come as a surprise.
  • It’s filled to the brim with pre-loaded AT&T stuff: AllSport GPS, AT&T Maps, AT&T Music (which takes the place of the standard Music app), AT&T Navigator, AT&T Wi-Fi Hotspots, Mobile Banking, MobiTV, MusicID, Where, and YPmobile. We strongly prefer the approach of offering a special branded Android Market portal where you can download your carrier’s recommended apps.
  • Blur looks and feels the same as it does on the CLIQ, though the main Blur widgets — Social Status, Messages, and Happenings — have been moved one home screen left of the main one (we prefer this configuration anyhow).
  • Yahoo has replaced Google as the default search provider throughout the phone. It’s crazy: the home screen widget, the browser, everything’s been programmed to use Yahoo. We love us some irony, but golly, we’d prefer Google searches most of the time.

It spontaneously rebooted for us once in about an hour of use — a concerning sign, particularly considering Motorola’s inability to pump out a solid firmware for the CLIQ — but we’ll need a little more time with it. Want more right now? Follow the break for some more impressions, video, and a sample shot from the camera.

Continue reading Motorola Backflip for AT&T unboxing and hands-on

Motorola Backflip for AT&T unboxing and hands-on originally appeared on Engadget on Mon, 01 Mar 2010 14:59:00 EST. Please see our terms for use of feeds.

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Dell Mini 5 to be the vanguard of ‘a family of tablets’

Posted on 26. Feb, 2010 by IBM

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Well isn’t this good to know. The Mini 5 isn’t even coming out for at least another month, yet already we’re hearing Dell has big plans for what’s to follow. Wired has the dish straight from Neeraj Choubey, GM of Dell’s tablet division, that there will be “a family of tablets” which will “scale up to a variety of sizes.” It appears there will be a common feature set throughout the forthcoming portfolio, so it’s likely going to be Android all the way, while Choubey also shared his company’s intention to bundle “inexpensive data plans” with the new devices — indicating a belief that carriers will accede to such ambitious ideas. And speaking of network operators, in a separate interview with Laptop, the loquacious gentleman has confirmed that Dell’s working with AT&T on bringing the Mini 5 to the masses. Good to know, indeed — now how about a release date?

Dell Mini 5 to be the vanguard of ‘a family of tablets’ originally appeared on Engadget on Fri, 26 Feb 2010 10:29:00 EST. Please see our terms for use of feeds.

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AT&T announces expanded availability of 3G MicroCell

Posted on 25. Feb, 2010 by IBM

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It may not be the news that folks in some particularly problematic areas have been waiting for, but AT&T has now announced that it’s finally expanded availability of its 3G MicroCell beyond its initial testbed cities like Raleigh and Charlotte. The new markets apparently include some additional areas of North Carolina, along with new parts of South Carolina, Georgia, and San Diego, plus the addition of Las Vegas — the only entirely-new market of the bunch. Hit up the link below to punch in your zipcode for exact availability, and all the necessary details to get “five bars in your own home.” And if you’re curious about exactly what this whole femtocell thing is about, be sure to check out our impressions of the device.

[Thanks to everyone who sent this in]

AT&T announces expanded availability of 3G MicroCell originally appeared on Engadget on Thu, 25 Feb 2010 16:26:00 EST. Please see our terms for use of feeds.

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Modern smartphone radio design partly to blame for AT&T, O2 network woes?

Posted on 24. Feb, 2010 by IBM

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Even though AT&T’s already committed both carrier and backhaul upgrades in an effort to buck the butt-of-the-joke trend it’s been experiencing for the last couple years, there’s some evidence that it’s a recent trend in the way phone radios operate — not a lack of overall capacity — that should shoulder at least some of the blame for the issues. An O2 staffer (O2 carries the iPhone and has coincidentally experienced many of the same growing pains AT&T has in recent months) that reached out to Ars Technica says that Apple’s baby was one of the first widely popular phones to immediately drop data connections as soon as transfers were complete and re-establish them only when needed; that tactic saves battery power, but can overwhelm cell sites pretty easily if they’re not configured to handle it — even if there’s plenty of spectrum and backhaul available. Other handsets now employ the same strategy, compounding the problem. This seems like an awfully odd thing to miss during carrier testing, but who knows — we wouldn’t put it past anyone to gladhand the iPhone through the toughest parts of the gauntlet.

Modern smartphone radio design partly to blame for AT&T, O2 network woes? originally appeared on Engadget on Wed, 24 Feb 2010 14:06:00 EST. Please see our terms for use of feeds.

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Editorial: the American phone subsidy model is a RAZR way of thinking in an iPhone world

Posted on 23. Feb, 2010 by IBM

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The concept is simple enough — pay more, get more. So it has gone (historically, anyway) with phone subsidies in this part of the world, a system that has served us admirably for well over a decade. It made sense, and although it was never spelled out at the customer service counter quite as clearly as any of us would’ve liked, it was fairly straightforward to understand: you bought a phone on a multi-dimensional sliding scale of attractiveness, functionality, and novelty. By and large, there was a pricing scale that matched up with it one-to-one. You understood that if you wanted a color external display, a megapixel camera, or MP3 playback, you’d pay a few more dollars, and you also understood that you could knock a couple hundred dollars off of that number by signing up to a two-year contract. In exchange for a guaranteed revenue stream, your carrier’s willing to throw you a few bucks off a handset — a square deal, all things considered. So why’s the FCC in a tizzy, and how can we make it better?

Continue reading Editorial: the American phone subsidy model is a RAZR way of thinking in an iPhone world

Editorial: the American phone subsidy model is a RAZR way of thinking in an iPhone world originally appeared on Engadget on Tue, 23 Feb 2010 20:00:00 EST. Please see our terms for use of feeds.

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Verizon, AT&T, Sprint, T-Mobile, and Google all respond to FCC’s ETF inquiry

Posted on 23. Feb, 2010 by IBM

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All of the players roped into the FCC’s early termination fee inquiry — T-Mobile, Sprint, AT&T, Verizon, and Google — have met the Fed’s February 23 deadline for responding, and needless to say, you could destroy a small forest with the amount of paperwork that’s been sent back to Washington. The majority of the inquiry focused on carriers’ ETF pricing structure and whether there are different ETFs involved based on the device a customer chooses, and the subtleties in the differences between answers from different carriers are pretty fascinating.

T-Mobile seems resolute that a single $200 ETF is the way to go and emphasizes that its customers can avoid the fee altogether by going with an Even More Plus plan, while Sprint says that it “continue[s] to evaluate the market” with regard to a multiple ETF setup. Google, meanwhile, is quick to note that it’s just dropped its $350 Equipment Recovery Fee down to $150, though that amount still effectively represents the only device in T-Mobile’s subsidized lineup that commands a grand total ETF greater than $200 upon cancellation — but it gets even better later on when they get snippy for being lumped in with carriers on the inquiry and remind the FCC that the ERF reduction had been in the planning stages prior to the inquiry being issued. At any rate, they note that the ERF isn’t intended as a revenue stream — rather, it’s a way to recoup the losses Google incurs when T-Mobile asks for its commission back if a customer cancels within 120 days (as you might imagine, T-Mobile conveniently fails to mention this point in its own reply).

Verizon — which effectively triggered this whole mess by introducing its two-tier ETF — basically echoes much of what it said in its last response, a surprising move considering the Commission’s general displeasure with it, so it’ll be interesting to see what kind of reaction it garners this time around. AT&T takes perhaps the most pragmatic approach through most of its response, answering the FCC’s questions very matter-of-factly, but goes into a great deal of depth rationalizing early termination fees at the tail end and takes the opportunity to remind everyone that they’ve offered both commitment-free month-to-month and prepaid service for many years.

Something tells us this isn’t the last we’ve heard on the subject, but for the time being, check out everyone’s responses in the galleries below (more after the break).

[Thanks, Dan P.]

Continue reading Verizon, AT&T, Sprint, T-Mobile, and Google all respond to FCC’s ETF inquiry

Verizon, AT&T, Sprint, T-Mobile, and Google all respond to FCC’s ETF inquiry originally appeared on Engadget on Tue, 23 Feb 2010 19:30:00 EST. Please see our terms for use of feeds.

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